SITE POLICY

Site Policy

Osaka Musen Denki Co., Ltd. (hereinafter referred to as “the Company”) establishes this Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “this Service”) as follows.

**Article 1 (Personal Information)**
“Personal information” refers to “personal information” as defined in the Personal Information Protection Act, meaning information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions included in such information. It also includes data related to appearance, fingerprints, voiceprints, and insurer numbers on health insurance cards, which can identify a specific individual even on their own (personal identification information).

**Article 2 (Methods of Collecting Personal Information)**
The Company may ask users for personal information such as their name, phone number, and email address when they make inquiries. Additionally, the Company may collect transaction records that include users’ personal information and payment-related information from the Company’s partners (including information providers, advertisers, and outsourcing contractors, hereinafter referred to as “Partners”).

**Article 3 (Purpose of Collecting and Using Personal Information)**
The purposes for which the Company collects and uses personal information are as follows:

– To provide and operate the Company’s services.
– To respond to user inquiries (including identity verification).
– To send emails regarding new features, updates, campaigns, and other services offered by the Company.
– To provide maintenance, important notices, and other necessary communications.
– To identify and refuse service to users who violate the Terms of Use or attempt to use the services for fraudulent or unjust purposes.
– To allow users to view, modify, or delete their registered information and check their usage status.
– To bill users for paid services.
– For purposes incidental to the above.

**Article 4 (Changes to Purpose of Use)**
The Company may change the purpose of use of personal information only if it is reasonably deemed to be relevant to the purpose before the change.
In the event of a change in the purpose of use, the Company will notify users using a prescribed method or announce it on this website.

**Article 5 (Provision of Personal Information to Third Parties)**
The Company will not provide personal information to third parties without prior user consent, except in the following cases or as permitted by the Personal Information Protection Act and other laws:
– When necessary to protect a person’s life, body, or property, and obtaining user consent is difficult.
– When particularly necessary to improve public health or promote the healthy upbringing of children, and obtaining user consent is difficult.
– When cooperating with a national institution, local government, or its contractor to execute legally required duties, and obtaining user consent may interfere with such execution.
– When the following have been notified or announced in advance, and the Company has reported it to the Personal Information Protection Commission:
– Inclusion of third-party provision in the purpose of use.
– Items of data provided to third parties.
– Means or methods of third-party provision.
– The ability for users to request the suspension of third-party provision of their personal information.
– How to accept such user requests.

Notwithstanding the above, the following cases do not constitute third-party provision:
– When the Company entrusts the handling of personal information, in whole or in part, within the necessary scope to achieve the purpose of use.
– When personal information is provided due to business succession through a merger or other reasons.
– When personal information is jointly used with a specific party, and the user is notified in advance or the information is made readily available, including the scope of users, purpose of use, and name of the responsible party for managing the personal information.

**Article 6 (Disclosure of Personal Information)**
When a user requests disclosure of their personal information, the Company will respond promptly. However, if disclosure falls under any of the following cases, the Company may partially or entirely refuse disclosure and will notify the user accordingly. A handling fee of 1,000 yen per request will be charged for disclosure requests.
– If disclosure may harm the life, body, property, or other rights or interests of the user or a third party.
– If disclosure may significantly hinder the proper execution of the Company’s business.
– If disclosure would violate other laws.
The Company will not disclose non-personal information such as history or characteristic data in principle.

**Article 7 (Correction and Deletion of Personal Information)**
If a user believes their personal information held by the Company is incorrect, they may request correction, addition, or deletion (hereinafter referred to as “Correction, etc.”) following the Company’s prescribed procedures.
If the Company deems it necessary to respond to the request, it will promptly make the Correction, etc.
If the Company makes a Correction, etc. or decides not to do so, it will promptly notify the user.

**Article 8 (Suspension of Use of Personal Information, etc.)**
If a user requests suspension or deletion (hereinafter referred to as “Suspension, etc.”) of their personal information on the grounds that it is being used beyond the scope of the stated purpose or was obtained fraudulently, the Company will promptly conduct the necessary investigation.
Based on the results of the investigation, if deemed necessary, the Company will promptly implement the Suspension, etc.
If the Company implements the Suspension, etc. or decides not to do so, it will promptly notify the user.
However, if implementing the Suspension, etc. requires significant costs or is otherwise difficult, the Company may take alternative measures to protect the user’s rights and interests instead.

**Article 9 (Changes to the Privacy Policy)**
The contents of this Policy may be changed without prior notice to users, except as otherwise provided by law or this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy will take effect from the time it is posted on this website.

**Article 10 (Contact Information)**
For inquiries regarding this Policy, please contact the following office:

Company Name: Osaka Musen Denki Co., Ltd.
Department in Charge: General Affairs Department
Email Address: info@packn-to.jp

End of Policy